To Vendor or Not to Vendor? That is the question.

In the process of planning for your future training needs the question that is bound to be asked is; “Do we use our internal training staff or hire an outside vendor?”. The best answer for this question is always a definitive, “yes!”.  If that answer lacks clarity may I strongly encourage you to use both.  Below is an outline to help shape your thinking and know when and where to look internally or externally. 

Pros for the use of internal trainers

1.    They know the culture

2.    They can forge stronger relationship with participants

3.    The investment is already made

4.    Prompts  growth and continuous learning on your training team.

Cons for the use of internal trainers

1.    May not hold certifications for specific content

2.    Already busy and may not have availability for development of new curriculum.

3.    Tend to have expertise that is a mile wide, but not as in depth expertise

Pros for the use of external trainers

1.    They are outside the culture

2.    May have experience with cutting edge research and training techniques

3.    New voices speaking into the organization.

4.    Can both reinforce core values and challenge organizational assumptions

Cons for the use of external trainers

1.    Expensive

2.    May not be completely aligned with the vision and values of the organization

3.    Tend to have expertise that is a mile deep, but not a full breadth of expertise.

Any business committed to growing the business by growing the talent in the business must invest in the training and development of every team member.  It is always wise to balance the use of your internal staff with the use of outside training vendors.  Every Human Resource department should have a long-term relationship with a firm that can be responsive and assist in resourcing your organization.  Let Awake Consulting & Coaching be your set of outside eyes peeking into the growth needs of your business. 

-Glenn Gutek

When to Just say "No!"

Every ambitious entrepreneurial leader will fall temptation to get drunk on opportunity.  An optimistic visionary believes anything is possible, and confidence can fool you to pursue anything.  As a team business coaches we often help our clients turn down opportunities in order to focus on their greatest opportunities.  Here are three tips to help you know when “no” is the best answer.

The top 3 reasons a business should just say “No”

1.      The opportunity will damage your brand:  It does not matter if your business is big or small, your business has a reputation and brand identity.  So much of your brand identity is connected to the products and services you offer, as well as the way customers and clients speak about you.  It is wise to say no to opportunities that will cause brand confusion, or inferior work, or damage to your reputation.  Bigger businesses can survive and sometime capitalize on these mistakes, but small businesses may die.

2.      The opportunity will produce sludge in the system:  Every business is the byproduct of the talent of the team and quality of its systems.  In any system greater efficiency leads to greater profits.  Nothing can kill a system more than sludge.  The number one cause for sludge in any business if saying “yes” to opportunities you should have turned down. 

3.      The opportunity is birthed prematurely:  Sometimes the best breaks in business happen when you say “yes” to an opportunity that will take you in a whole new direction.  Saying “no”, just because you have never said “yes” to this idea will keep your business static and filled with missed opportunities.  However, when you say “yes” to an opportunity that could take you in a whole new direction you must think through the intended consequences and unintended.  You should say “no” if you are not going to take the time to think purposefully, intentionally and strategically.